This policy explains what personal data Delhi Design Studio (“we”, “us”) collects through delhidesignstudio.co.in and our enquiries, why, and the choices you have. We serve clients in India and worldwide.
1. What we collect
- Details you give us — when you fill in a form, email, call or message us on WhatsApp: your name, email or phone/WhatsApp number, company, country, the service and budget you choose, preferred call time and your message.
- Project information — if you become a client: billing details (such as GST number and address) and the content, store access and files you share for the project.
- Usage data — basic technical data such as IP address, browser, device and pages visited, recorded in server logs and by the cookies described in our Cookie Policy.
We do not knowingly collect data from children, and we do not ask for sensitive personal data.
2. How we use it
- To reply to your enquiry, schedule calls and send proposals.
- To deliver, invoice and support projects.
- To understand how the website is used and to measure our advertising.
- To meet legal, tax and accounting obligations.
We use your data on the basis of your consent (for example, when you submit a form), to take steps toward a contract with you, to perform that contract, and for our legitimate interest in running and improving our business.
3. Who we share it with
We never sell your data. We share it only with service providers who help us run the business — website hosting, email, our customer-relationship (CRM) tools, payment and accounting providers, and advertising/analytics platforms such as Meta — and only as much as they need. We may also disclose data where the law requires it. Some providers store data outside India; where this happens we rely on their contractual and security commitments.
4. How long we keep it
We keep enquiries only as long as needed to respond and follow up. Client and invoice records are kept for as long as tax and accounting laws require. You can ask us to delete your data sooner where the law allows.
5. Your rights
You can ask to access, correct, update or delete your personal data, withdraw consent, or object to marketing at any time. If you are in India, these rights apply under the Digital Personal Data Protection Act, 2023; if you are in the UK or European Union, you also have rights under the GDPR, including data portability and the right to complain to your local data protection authority. Email contact@delhidesignstudio.co.in and we will reply within 30 days.
6. Security
We use HTTPS across the site and limit access to personal data to people who need it. No online service can be fully secure, so please do not send passwords or payment card details through our forms.
7. Changes
We may update this policy. The effective date at the top shows the latest version.
Contact (grievance officer)
Neelam, Founder
Delhi Design Studio, Plot no. 50, Sector 4, Ghaziabad, Uttar Pradesh, India
Email: contact@delhidesignstudio.co.in · Phone: +91 75036 52644, +91 99994 15757