These terms apply to every project delivered by Delhi Design Studio. If a signed proposal says something different, the proposal applies for that project.
1. Payment
50% advance to start, 30% on store/website delivery (day 7) and 20% at final handover. Invoices are due within 3 days. GST is extra. Monthly services are billed in advance. Shopify plan, domain, hosting, apps, ad spend and other third-party costs are not included unless stated in the proposal.
2. Final payment & handover
The store/website goes live only after the 30% payment. Ownership, admin access, source files and training are handed over only after the final 20%. Until full payment, all work remains the property of Delhi Design Studio; if dues are unpaid 7 days after a written reminder, we may remove our theme, code, content and access. Overdue amounts carry interest of 1.5% per month (or higher where the MSMED Act applies) plus recovery costs, and support, changes and the guarantee are paused while dues are pending.
3. 7-day guarantee & refund
For Shopify builds marked “7-day delivery”, Day 1 starts once the scope is approved, the advance is paid, and product images, USPs, pricing and store access are received. The guarantee covers store delivery on day 7; the clock pauses for client delays (feedback over 24 hours, missing content) and third-party delays (Shopify, payment gateway, domain). If we miss it, you get a 100% refund of fees paid to us — claim by email within 7 days, paid within 7–10 working days, excluding third-party costs, and only if all dues were paid on time. See our Refund Policy.
4. Scope & changes
Only what is written in the approved proposal is included; anything new is quoted separately. After delivery you get a 3-day changes window or the number of changes in your proposal, whichever comes first — please share all feedback in one list. If no issues are raised within the window, or the store/website is published or used, the work is treated as accepted and the balance is due.
5. Support & ownership
30 days of free bug-fix support after launch, while invoices are paid. After full payment, the store/website, designs and content belong to you; third-party themes, apps and fonts follow their own licences. We may show the project in our portfolio unless you ask us not to in writing.
6. Cancellation
Before work starts, the advance is refunded minus any third-party costs. After work starts, the advance is non-refundable and completed work is payable.
7. General
We do not guarantee sales, rankings or ad results. Our liability is limited to the fees paid for the project. Proposals are valid for 15 days. These terms are governed by Indian law, with courts at Ghaziabad, Uttar Pradesh.
8. Using this website
The content on this website (text, designs, case studies and images) belongs to Delhi Design Studio or the brands shown and may not be copied without permission. Client logos and work are shown with reference to projects we delivered. Information on this site is for general guidance; prices marked “from” are starting points and the final price is set in your proposal. How we handle personal data is explained in our Privacy Policy.
Contact
Delhi Design Studio, Plot no. 50, Sector 4, Ghaziabad, Uttar Pradesh, India
Email: contact@delhidesignstudio.co.in · Phone: +91 75036 52644, +91 99994 15757